Mobile Worker Applications

Delivering great service in a timely manner is the key to success for mobile worker operations.. To provide great service, field workers require the ability to interact with the home office for work instructions, invoicing and reporting purposes. Traditionally this has been done using telephone calls to internal liaisons or by submitting paperwork via fax or e-mail, requiring transcription and introducing the possibility of delay or error.  Rugged handheld solutions from Mobile Electron can provide a method for field workers to have the information they need at their fingertips, as well as interact with back-office systems without the need for redundant labor. Applications include:

Field Service Technicians
Mobile Electron’s wireless-ready handheld technologies keep field technicians connected to the enterprise and accelerate the flow of business critical information across their entire service chain. Parts ordering and location, reliable work order management, and POS allow field service technicians to speed the delivery of services and accept payment without delay.

Field Sales
Handheld computing platforms from Mobile Electron can provide a platform to present immediate visibility to your back office systems, enabling salespeople to provide up-to-date inventory, cost and delivery information to customers and allow them to enter orders without the delay and inefficiency of relaying orders by phone, fax or e-mail.

Utility Workers
Utility crews operate under variable conditions and wide coverage areas. Mobile Electron offers mobile data systems specifically designed for utility applications. Reliable network access enables office data access from inside and outside the vehicle. Rugged handheld devices provide reliable access to records, SCADA, and dispatch applications as well as GIS mapping applications.